Communications
Create and manage multiple email distribution lists in order to send email broadcasts, newsletters and event reminders to volunteers, donors or event registrants.  Recipient can “Spread the News” to others or opt out of the e-list.  Tracks click-thru and response rates.  Display an up-to-date calendar of organization events with links to secure online registration and payment processing.

Electronic Newsletters—Cost effective communications using electronic distribution and publication of organization newsletters.

Email Lists (E-Lists)—Manage multiple email distribution lists including optional user signup.  These lists can be tied to general email broadcasts, newsletters and event reminders.

Bulletin Boards—Provides a monitored forum to facilitate private, organization wide or group specific discussions.

Document Library—Share and archive documents with access control options. Documents can be made available to the general public or restricted to known members or groups of members.

Photo Albums—Post digital photographs to share with others. Albums can be made available to the general public or restricted.

Forms and Surveys—Build data collection forms or surveys with conditional logic. Forms can be standalone or attached to specific event registrations in order to gather addition information at the time of registration.

Commerce
Real-time payment processing for event registration, membership dues, donations and merchandise sales.  Configurable, online forms can be linked to a process to support event-specific data collection and "upsell" opportunities.  Support both simple and complex events such as summer camps, conferences and other programs where event activity selection is required.  Includes comprehensive financial reports showing commerce summaries and detailed transactions.

Event Calendar—Flexible calendar of organization events, including printer friendly views.  Consolidated events of affiliated organizations on one calendar.

Online Registration—Event registration, online payment and customizable event-specific information collection forms.  Includes the ability to send email invitations and reminders.

Program Management—Targeted at the needs of complex events such as educational curriculums, summer camps and other group programs.  Programs can consist of a series of sub-events with diversified registration and program management requirements.

Membership Management—Easily manage rosters, leadership positions, advancement, participation records and committee membership.

Membership Dues—Ease the burden of collecting dues and membership payments by allowing members to pay online using a credit card or personal check.

Online Stores/Product Catalogs—All the functions needed to sell merchandise including product, order and shipping management. Integrated with USPS for real-time shipping cost calculations.

Content Management
Manage site pages, navigation elements, site headers, footers and other components using a non-technical interface.  Responsibility to update pages can be distributed to staff and key volunteers across organization departments.

Site Branding & Web Content Management— Match our hosted application to your existing site brand. Manage site headers, footers, navigation and pages using a non-technical interface.

Web Hosting— Cost effective total solution.  We offer basic to advanced hosting options that include web hosting and email. Hosting is not required to use Doubleknot.

Information Exchange—Data import and export, including an XML transaction set for application and data integration.